Følg nedenstående vejledning, dette kan måske afhjæpe andre lignende fejl, med andre printer mærker/modeller.
Link til original tråd:
h30434.
www3.hp.com/t5/Printer-Software-a...d-p/6237925Uninstall
the HP Software from your PC.Backup your registry prior making any registry changes:
support.hp.com/in-en/document/c03485724Update
your registry using the Reg file below (that will change some printer related policies for your PC):
www.dropbox.com/s/avbv56zdgwv7600/kernel.reg?dl=1Right
click the Start menu and select Run.Type Services.msc and press OK.Locate and stop the Print Spooler service
Browse to c:\Windows\System32\spool\drivers
Rename W32X86 to W32x86.old
Rename x64 to x64.old
Note: if any of these folders fails to delete reboot your PC and then repeat the steps starting from Step 4...Restart your computer.Reinstall the HP Software and check for any difference
